accallio DY – Microsoft Dynamics 365 integration for Adobe Experience Manager

Use your systems efficiently. Create data-driven features with Microsoft Dynamics 365 and Adobe Experience Manager. With our AEM components you can implement a variety of applications.

Features

Design newsletter subscription forms. The data is recorded in AEM and stored or created directly in a user profile in Microsoft Dynamics 365.

Create a full functional customer service portal. With our AEM components you can build a service portal from scratch. This enables customers to post support tickets or inquiries including a ticket overview and detail page. Of course the look & feel is individually configurable. The data is saved in Microsoft Dynamics 365 Customer Service and can be edited directly. The status of a ticket is synchronized with AEM so that the customer is always up to date.

Edit and manage user profiles in AEM. You can view and edit user profiles in AEM. Interesting for sales activities but also important to meet legal requirements regarding display and deletion of user profiles.

Provision of forms and surveys. You can design forms and surveys using Forms Pro from Dynamics 365 and make them available to your customers and employees using AEM.

Key benefits

Use of systems efficiently. Use the extensive possibilities of the Adobe Experience Manager in connection with the intuitive Microsoft Dynamics 365. Easily create newsletter forms or integrate a complete customer service portal.

Fully configurable. The AEM components can be configured individually. Design the look of your forms according to your specifications. Provide the forms for optimal conversions.

Easy integration. The systems are directly connected. Linking multiple Microsoft Dynamics 365 installations or applications such as sales or customer service is an easy task with our integration.

Interested? Find out more about our accallio product family

Synergies

Benefit from a tailor-made software package that perfectly matches your company’s requirements. accallio is a tailor-made solution that integrates separate applications into one platform to use synergies.

accallio SP – Microsoft Sharepoint Integration for Adobe Experience Manager

Combine the strength of the Adobe Experience Manager content management system with the power of Microsoft SharePoint to create outstanding intranet solutions and communication platforms.

accallio OX – Microsoft Office 365 Outlook & Exchange integration for the Adobe Experience Manager

Bring the most successful business software into a new context with our integration. Create optimized processes and a seamless user experience by bringing Microsoft Office 365 Outlook & Exchange integration into the Adobe Experience Manager. Compose mails, edit contacts and appointments. All features are available as components in AEM.

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